Services
Rackstore does everything possible to ensure the best service and comfort for its customers:
Alteration service
Rackstore offers its own alteration service. Our seamstresses will apply all necessary alterations in the shortest term.
Return service
You may return and exchange every purchased good (except for those bought during clearance sales or having benefited from a special promotion) within a 15 days period and upon presentation of your receipt.
Kids Corner
Let your kids have fun while you shop: a Kids Corner permanently broadcasts cartoons and kids programs.
Convenient Parking place
Rackstore has a large parking place that is easy to access.
Gift voucher in a can
The Rackstore gift voucher sits in an original packaging in the shape of a can, fun to offer and great to receive. The gift voucher can be personalized and is available at 25€, 50€, 100€ and 200€. Valid for one year as from the date of purchase.
Birthday voucher
Rackstore wishes all her loyal clients a happy birthday. Each client that has a loyalty card receives a gift voucher worth 20€ (for a minimum purchase of 100€) in her mailbox. This voucher is valid for 1 month as from the date of the clients’ birthday.